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Consulting Services
Open Text Consulting is dedicated to the successful deployment of Livelink solutions.
With a methodology honed over years of deploying Livelink for enterprise or departmental use, Open Text consultants orchestrate the strategic planning, implementation and governance of Livelink solutions, or deliver rapid implementation and upgrade services to accelerate your return on investment.
Our consulting group can help you build solutions that enable you to leverage your investment in our technology, and in existing enterprise systems. As consulting engagements, Service Packages include tasks and deliverables as defined on a per-engagement basis. The implementation of these service packages can range from simple modifications to meet specific departmental needs to enterprise applications that integrate with multiple existing systems.
Open Text's Global Services Implementation Framework provides the proven methods, procedures, and guidelines to successfully roll out Enterprise Content Management solutions.
Our Service Packages include:
- Operational Modeling: A business first approach for helping Open Text customers optimize their use of Livelink
- Governance Assessment: Works through a comprehensive series of guidelines, procedures, good practices and compliance measures to establish the ongoing management of your Livelink solution
- User Experience: A user-centric approach that helps you optimize your use of Livelink
- System Design: A consultancy service offered to customers who require architecture design advice for sizing new systems or scaling existing Livelink systems.
