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Open Text Learning Services

Creating Content Experts

A successful enterprise is one that effectively manages content and empowers its people to collaborate to achieve identified business benefits and significant competitive advantage. Increasing user adoption is critical in achieving this success.

The Challenge »

" A successful Enterprise Content Management (ECM) application is not measured by whether it is up and running – it is measured by the number of users actively using the system daily.”

Tom Jenkins – ECM Methods: What You Need to Know.

The Solution »

Open Text is committed to maximizing your technology investment by effectively leveraging and enhancing the Open Text ECM Suite of Products and Solutions. Our comprehensive education programs are designed to meet the needs of all Open Text users, ensuring the long-term success of your ECM deployment. Our goal is to help you develop both the technical know-how and the creative vision it takes to meet your most demanding business challenges.

Benefits »

Decreased Calls to Help Desk
Improved Understanding of ECM Solutions
Improved Knowledge Sharing & Collaboration
Increased User Adoption & Satisfaction
Management Confidence in Software Selection

Services and Products »

Our consultants analyze your team's education and training needs, focusing on the key learning outcomes and timelines, and creating the right education plan. Education plans can be developed for any phase of your implementation - pilot, implementation, roll-out, upgrade or refresher. Open Text employs a blended approach to learning by combining mentoring, instructor-led courses, webinars, eLearning and focused workshops. Our ECM certification programs challenge you and validate your learning.

Open Text Learning Services is committed to bringing the finest quality education programs and services to our customers. Our dedicated team of Content Experts is commited to providing you with the best possible learning experience.