Open Text Online

Whether you are a Product End User, Administrator, Developer, or an Open Text™ Partner, get the most from your Open Text products by choosing from a range of online resources from Community blogs and discussions groups, collaboration with experts, access to product knowledge, training material, and other resources and solutions that best meets your needs. Open Text Online has what you're looking for!



Communities

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Communities provides customers and partners with a variety of resources on Open Text products from usage tips, help files, information on product releases, and best practices. As a member you can visit users groups, special interest places, find copies of event presentations and webinars. Participate in Forums and Q&As to find information and ask questions of Open Text Staff and peer experts. While designed for end users, these communities will be of interest to anyone who works with Open Text products.

Product and Solution Schedule...

Check information on
upcoming product releases

Open Text Content World 2009

Content World 2009 in
Communities!                                        

                          

Content World 365 Webinar Series

Access recordings from Content World 365 Webinar Series on Communities!



Knowledge Center

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The Knowledge Center (KC) supports administrators and developers working with Livelink® ECM, RedDot WCM and/or Artesia DAM products or solutions. It includes access to software downloads, documentation, patches, discussion forums and the Knowledge Base, which offers a growing collection of technical articles, tips, tricks and code samples to help administrators and developers learn more about Open Text software. The KC is also the official source for the Software Maintenance Program Handbook, which details the key policies, features and benefits offered through Open Text Customer Support covered by your annual maintenance fees.

Can't find what you are looking for in the KC?

If you cannot find what you are looking for in the KC, then Customer Support is only a phone call away. Open Text offers many levels of Support to ensure you find a program that meets your needs. Our offerings include:

  • Standard Support

  • 24x7 Support

  • Premier Support

Program details can be found in the Software Maintenance Program (SMP) Handbook located in the KC.



                                                                     


Solutions Central Partner Place

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Solutions Central is the first point of call for the Open Text partner community. It has been designed to enable our partners to position, sell, market, demonstrate, and learn about Open Text's suite of solutions.

                                                                     

 
 
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